Published 18 Sep 2024 2 minutes read
Last Updated 04 Oct 2024

How AI is Enhancing Communication in Schools and Businesses

AI tools like NSWEduChat and Glean's Work AI are enhancing efficiency in schools and businesses, aiding teachers, and boosting productivity.

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The Evolution of AI in Schools

AI is revolutionizing many sectors, and education is no exception. An exemplary case of this transformation is the rollout of NSWEduChat in New South Wales. This innovative tool aims to ease the pressure on teachers, saving them significant time. Read more about NSW EduChat here.

Consequently, teachers can focus more on their primary role, which is engaging with students. NSWEduChat helps produce student resources, correspondence, and newsletters. As a result, it has shown to save teachers over an hour a week, which is substantial.

Benefits and Challenges

However, the journey to incorporate AI in education is not without its hurdles. The state had earlier banned ChatGPT due to concerns about its misuse. Nonetheless, NSWEduChat is tailored to respond only to schoolwork-related queries. This ensures students engage in critical thinking rather than seeking easy answers.

Combating Teacher Shortage

In August, the number of teaching vacancies in New South Wales dropped to less than 1,700 statewide. Thus, this AI tool not only aids in teaching but also helps address the ongoing teacher shortage. Furthermore, by reducing the administrative burden on teachers, schools can get more educators into classrooms.

Expanding AI in Businesses

Similarly, businesses are embracing AI to enhance communication and efficiency. For instance, Glean’s Work AI platform has introduced several new capabilities aimed at automating intricate workflows. Learn more about Glean’s Work AI platform.

These new applications include next-generation prompting features. These features are user-friendly, making AI accessible to individuals at all skill levels. Consequently, employees can automate complex tasks, thereby boosting productivity.

Enterprise Adoption

Glean’s AI platform is already used by renowned companies such as Reddit, Pinterest, and Duolingo. This wide adoption showcases the effectiveness of AI solutions in the business world. Moreover, the prompt library and sharing capabilities facilitate learning and faster AI adoption within teams.

In conclusion, AI is bridging the gap in customer communication across both educational institutions and businesses. This technology not only alleviates pressure on teachers but also enhances operational efficiency in companies. As AI continues to evolve, its potential to transform various sectors is immense.

Published 18 Sep 2024
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