Last Updated 14 Jan 2025
The Dual Benefits of AI in Small Businesses and Online Safety
AI adoption in small businesses is overstated. However, AI's role in online safety is promising. Trust and reliability remain key challenges. Small businesses must strategically prepare for eventual AI integration.
The Role of AI in Small Business
AI in small business is not as prevalent as many reports suggest. While Verizon, Salesforce, and the UD Chamber of Commerce claim that AI adoption is ‘surging’ among small businesses, this isn’t entirely accurate. According to The Guardian, it’s more hype than reality, serving to promote brands and content. Many small businesses are still experimental, trying out AI tools like ChatGPT and other chat platforms.
Challenges in Implementing AI
AI presents potential opportunities. However, small businesses face significant challenges in fully implementing these technologies. Many business owners like myself remain cautious. Reliability and trust are crucial. Currently, most small business owners don’t trust AI to handle critical data tasks, as stated in The Guardian.
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